Testimonials

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"October 2010 I have to say that I enjoyed my experience at BMWMOC. Everyone makes you feel at home and Dale was very good to work with not only in the purchase but also with some follow-up service that was done on my bike. I just wanted to express my appreciation for him working with me in getting everything taken care of."

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Rick Dankovic - Lexington, OH
"September 2010 A couple of weeks ago I called the day before a trip to try to get a tank and tail bag for my S1000RR. I had just decided to take the BMW and took a flyer on the call. Boy, am I glad I did. Although they did not have any in stock, they had just received one of each for another customer. They offered to call the customer to see if he would let me have it so that I could go on the trip. The customer agreed (thank you to him too). This is a great story but it is even better that I did not buy my bike here nor had I ever been at the dealership. Outstanding customer service which will have me going back to this dealership. Thanks a bunch guys. They also have a great selection of riding gear and apparel. Well worth the trip to Aurora."

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Eric Baisden - Doylestown, OH
"September 2010 Gentlemen: I wanted to express the satisfaction I received from the service department. As I left the dealership, I could tell the bike was running like it was brand new. Each shift brought a very precise and smooth gear change. The feeling was one of satisfaction with having received the best technical care for my bike. Thank you Dave Carlson and Dan Licker. Thank you for the excellent service."

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David Edge - Butler, PA
"September 2010 Thanks for all the great help! I'll be back."

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Brad Link - North Royalton, OH
"September 2010 They are impressively responsive and supportive of their customers--thanks."

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Michael Adelman - Edinboro, PA
"September 2010 I really appreciate your fitting me in with an early Saturday appointment and am impressed that your service department can handle repairs on other makes with the same skill and efficiency as you do BMW's. So thanks again! The bike is great, and it's something that both the wife and I have had a lot of fun on so far. Down the road I'll be back for another "it's all about me" bike, rest assured, as you guys are such a class act. I'll see you again!"

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Randy Smith - New Castle, PA
"August 2010 Everyone at this dealership goes out of their way to make you feel at home."

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Gregory Kenepp - Cuyahoga Falls, OH
"August 2010 Dale, I can't begin to tell you how nice I was treated today. It was a great experience. Your service department, Bob, yourself, the whole thing just went flawlessly. You run a first class operation.I am very glad I purchased the GS from you. I continue to be impressed with your service. I will do my part and spread the word."

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Rod Zide - Williamstown, WV
"July 2010 I was quite impressed with service availability, completion on time, and work well done."

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Jack Robertson - Stow, OH
"July 2010 Dealership is first class, very knowledgeable."

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Scott Payden - Medina, OH
"May 2010 Great Dealership! Customer always treated with respect and courtesy;"

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David Coleman - Pittsburgh, PA
"April 2010 After reading the other testimonials I decided to do a better job. Dale was the only dealer to contact me for an advance sale of the much awaited S1000RR. I tried to order one from another dealer but it was too soon to accept my deposit. I never heard from a second dealer. Out of the blue, Dale's shop emailed me the instant they could accept the order and BMW immediately built my S1000RR to my specifications down to options and color. Unlike other customers, I have found it beneficial to maintain a low profile, so my bikes are generally understated. The ability to order this machine was invaluable. This is the first time I was able to have a machine constructed to my desires and needs. I have owned over fifty motorcycles and purchased twenty new models. I am an enthusiast NOT a biker. I am not brand loyal, I choose my bikes for specific performance and can not buy a better bike than the BMW at this time. I will be back, turning in my road king for a big touring bike in the near future to go side by side with my superbike. I feel I am the recipient of excellent customer service and absolutely no pressure. Dale found a way to exact perfect financing - everyone is a winner at this dealership. Despite the distance, this will continue to be my dealer. I will drive right past one dealer to get to this one. Trust is hard to find in the vehicle business and I find no reason to look further. In the meantime, I am in awe of the exacting engineering and performance that is inherent in this bike. P.S. "It is hard keeping the bike under 7000 rpm for the first 600+ miles, but this is by far, the most user friendly motorcycle I have ever ridden. Other powerful bikes take a while to keep at the speed limit, not so with the S1000RR. I used the throttle one time in first and got chest pains, it was the gas tank coming up fast...cannot wait until it is broke in....BUY ONE, quick, before they are gone. I have waited all my life for this bike, and I am not disappointed.""

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Les Kuzior - woodsfield, OH
"March 2010 Thanks for the information. As you would expect, I can’t wait for the day to come to your shop and ride that machine home! In any case, thanks for the smooth transaction and casual care regarding the trade and sale. You and your staff are a tribute to the BMW trademark."

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James Chessario - Erie, PA
"Novemeber 2009 Gentlemen, Greetings from beautiful Pulaski Township! I wanted to send you a short note and tell you how much I am enjoying the RT and how much I appreciated getting to know you and do business with you. It's been a pleasure for me all around, and it's been reassuring to see that there are still motorcycle shops out there that are run by enthusiasts instead of accountants. We joked about your wonderful little friend Maxie, but seeing her hanging out made a difference to me and goes a long way in setting a welcoming tone to your dealership that the one closer to me lacked. Thanks, and you'll see more of me because of how you treated me."

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Randy Smith - Pulsaski Township, PA
"October 2009 Hey Guys, Just a note to thank you for the Open House. Great chocolate chip cookies, and hot cider. This was my first open house and hopefully not my last. I ended up at your dealership after having problems with my brakes in my 2003 R1150RT. Another dealer told me it would cost mega bucks to fix. Dave and Woody fixed me up. Very good, honest people. Thanks again!"

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Ken Ubry - New Castle, PA
"October 2009 Dale, I have been buying & selling cyclces for the past 40 years. My experience with your dealership has been the greatest. You make your customers feel important- as you should in a retail business. You have been sincere & honest in all of our negotiations- and I appreciate that. I hope I can be a repeat customer."

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Ernest Torizzo - Torrington, CT
"August 2009 I always feel welcome at BMW Motorcycles of Cleveland and they are accomodating of my schedule and moto trips. I plan to continue my business relationship with them."

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David Bowers - Waite Hills, OH
"August 2009 We were very impressed with the dealership and the entire purchase transaction. We would definitely buy from this dealer again in the future."

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Pam & Drew Craig - Louisville, OH
"July 2009 Dale was extreemly polite, helpful and patient. I used to ride Honda and had some reservations about BMW mainly because of the price. But after leaving the store I feel that I have received the value for every dollar I've spent with Dale and BMW. Great job!"

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Edward Gurary - Orange Village, OH
"June 2009 SERVICE STAFF WAS REALLY HELPFUL"

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Scott Payden - Medina, OH

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